This is the 1111 Polaris Parkway entrance to JPMorgan Chase’s secured McCoy Center in Columbus, Ohio. The Chase sign behind it is for the branch at 1121 Polaris Parkway, where we normally serve Chase based on guidance received from them.
Local service guidance from RVB Services, LLC.
Where do we serve JPMorgan Chase in Columbus?
If you need to serve JPMorgan Chase in Columbus, the address we normally use is the Chase Bank branch at 1121 Polaris Parkway. It is right in front of the large McCoy Center building. The two addresses are easy to confuse, but they are very different places to attempt service.
1121 Polaris Parkway: Chase Bank Polaris Branch
1121 Polaris Parkway
Columbus, OH 43240
This is where we normally serve Chase, based on the guidance we have received from them. If you want service attempted at the branch before using the statutory agent, identify 1121 Polaris Parkway in your service instructions.
Include the complete company name from your case. The person receiving the papers must be an appropriate recipient for that entity and method of service. A Chase sign on the building does not mean every employee can accept every set of legal papers.
Chase lists the location on its Polaris branch page.
CT Corporation: Statutory Agent Service
Service through the statutory agent is another option. For a Chase assignment directed to CT Corporation System in Columbus, the service-of-process office is at:
4400 Easton Commons Way
Suite 125
Columbus, OH 43219
Confirm that CT Corporation is the current agent for the exact company named in your documents. Address the papers to that company, care of CT Corporation System. CT receives papers for its customer; it does not become the defendant simply because service takes place at its office.
The office address appears in CT Corporation’s official directory. The directory lists CT’s locations, not which agent is appointed for every Chase entity.
For delivery instructions and location details, see our CT Corporation service guide.
Why We Do Not Recommend 1111 Polaris Parkway
The McCoy Center at 1111 Polaris Parkway, Columbus, OH 43240 is a secured corporate building with contract security. JPMorgan Chase identifies this address as its regional headquarters in its official headquarters announcement. In our experience, security will not send a JPMorgan Chase employee down to accept service.
That is why we direct branch-service requests to 1121 Polaris Parkway rather than the large building behind it. Leaving papers with a contract security guard is not a substitute for delivery to an appropriate recipient.
Use the Exact Company Name
JPMorgan Chase Bank, N.A. and JPMorgan Chase & Co. are separate legal entities. Chase identifies the bank as a subsidiary of the holding company on its official branch website. The full name on your papers matters. An address or agent for one Chase company may not apply to another.
Ohio business filings can be reviewed through the Ohio Secretary of State’s Business Search. If you are unsure which entity to name or which method of service applies, ask the attorney handling your case.
The Recipient Matters as Much as the Address
For an Ohio state-court summons and complaint, Civ.R. 4.2(F) provides for personal service on a corporation through an agent authorized by appointment or law, an officer, or a managing or general agent. Working at the building does not, by itself, establish that authority.
The rule also provides for service at a usual place of business by a method authorized under Civ.R. 4.1(A)(1). Those mail and carrier procedures are different from a process server handing papers to someone at the door. The applicable requirements depend on the court, the documents, and the party being served.
3415 Vision Drive: Former Chase Service Location
3415 Vision Drive
Columbus, OH 43219
This address has been used as a Chase service location in the past. Based on our experience, we do not recommend sending a process server there. If it appears in older instructions, review the delivery address before placing your order.
What to Send with Your Request
Send us the information needed to attempt service and prepare the required return:
- Every page to be served, with the exact company name shown on the documents.
- The court, case number, and requested delivery address.
- Your instructions about branch service or statutory-agent service.
- Any required appointment order, affidavit, or return form.
- The service deadline, return deadline, and any scheduled court date.
Our legal-document guide explains the types of papers we serve.
Frequently Asked Questions
We normally serve Chase at the Polaris bank branch, 1121 Polaris Parkway, Columbus, OH 43240, based on the guidance we have received from them. It is in front of the secured McCoy Center. Include the exact company name and your service instructions with the assignment.
1111 Polaris Parkway is JPMorgan Chase’s McCoy Center, a secured corporate office. The Chase Bank Polaris branch is at 1121 Polaris Parkway, in front of the large building. RVB normally uses the branch for branch-service assignments. In our experience, contract security at 1111 will not send a Chase employee down to accept service.
In our experience, no. Contract security will not send a JPMorgan Chase employee down to accept service. We do not recommend that address for an ordinary service attempt.
No. JPMorgan Chase Bank, N.A. is a subsidiary of JPMorgan Chase & Co. Use the exact entity named in your case and verify the recipient for that entity. The names should not be treated as interchangeable.
First confirm that CT Corporation is the current agent for the company named in your papers. Address delivery to that company, care of CT Corporation System, 4400 Easton Commons Way, Suite 125, Columbus, OH 43219. The office directory confirms CT’s address; it does not establish the agent for every Chase entity.
The statutory agent receives papers for the company; it does not replace the company as the defendant. Keep the company named in your case and use “care of” the authorized agent in the delivery address.
Do not assume that an ordinary email or delivery to any employee completes service. The required method and recipient depend on the court, the documents, and the applicable rules. For personal service on a corporation in an Ohio state-court case, Civ.R. 4.2(F) identifies authorized agents, officers, and managing or general agents.
The requirements differ. Tell us what papers you have and which court issued them so the assignment can follow the rules for those documents. Ohio civil subpoenas are governed by Civ.R. 45. An out-of-state subpoena may require additional Ohio procedures before service.
We do not recommend attempting service at 3415 Vision Drive. It is a former Chase service location, and based on our experience it is not an address we recommend for a new assignment.
Send every page to be served, the exact company name, the court and case number, the requested address, and your service instructions. Include any appointment order or required return form, plus separate service and return deadlines.
For more on the rules behind these questions, see the Franklin County Municipal Court’s complaint FAQ and the Ohio Rules of Civil Procedure. Our Ohio out-of-state subpoena guide explains the additional issues that can arise with an out-of-state case.
Send Us Your Chase Service Request
Send your documents and instructions using the order button below. For rush service or questions about an address, call or text 740-936-7625.
Legal disclaimer: This article is provided for informational purposes only and is not legal advice. RVB Services, LLC is not a law firm and does not provide legal advice. If you need legal assistance, consult an attorney licensed to handle your case.
